Latest News

November Advice Column

4th November 2016


"I'm worried by how much money I spend on heating. My home is draughty and I turn the heating on even in summer. How can I cut my bills?”


The good news is that there are a few different ways you can use less energy, and also pay less for what you use.

Start by finding out if you can get a lower price for your gas and electricity. Find a copy of your latest bill so you can see how much you're paying per unit. Then use Citizens Advice’s online energy price comparison tool at to check if a different supplier is offering a cheaper deal.

If you do find a better offer, call or email the new supplier and ask to move to the tariff you’ve identified. They’ll inform your old supplier and switch you over to their supply. This normally takes 17 days.

You should also look into improving your insulation, such as getting draught excluders or cavity wall insulation. Energy Champions at Citizens Advice can help explain what could work best for your home and the potential costs involved.

Depending on your circumstances, you may be eligible for financial assistance to help you meet the cost of your bills, as well as any improvement works to your home.

For further information and help visit Citizens Advice.

Copyright Citizens Advice. For the most up-to-date advice, please visit our Citizens Advice public site, pop into your local office, or call our Adviceline on 03444 111 444




Gallery - click to view the larger version: